Career
Quality (QA) Manager
Position Level
Manager
Requirements
Bachelor’s Degree in Mechanical, Industrial, Manufacturing, or Quality Engineering.
7–10 years experience in manufacturing quality, at least 3–5 years in leadership.
Proven success reducing scrap, stabilizing machining process, and handling customer claims.
Experience with precision machining / metal parts / CNC machining is strongly preferred.
Strong communication with operators, engineers, customers, and senior management.
High integrity, strong decision-making, capable of hands-on leadership.
Responsibilities
1. Quality System Control
Establish and maintain quality systems aligned with quality management practices.
Ensure effective implementation of Control Plans, SPC, FAI/FAIR, PPAP, PFMEA, Traceability, Calibration.
Ensure manufacturing documents are accurate, traceable, and audit-ready.
2. Shopfloor Quality Execution
Lead QA/QC operations for incoming, in-process, and final inspection.
Enforce line-stop authority when defects or safety risks occur.
Apply GD&T control, measurement techniques, and process capability to prevent rework.
3. Root Cause & CAPA Leadership
Drive structured investigation: 8D, DMAIC, 5Why, Ishikawa, Pareto.
Implement effective CAPA and verify results with data, not statements.
Improve scrap rate, rework rate, machining tolerance stability, and yield.
4. Engineering & Production Collaboration
Work closely with Engineering to validate machining parameters, fixtures, tool selection, and new product introduction (NPI).
Support Production in resolving measurement issues, tool wear, chatter, surface finish, and geometrical deviation.
5. Customer Quality & Audit Interface
Lead customer complaint management and improvement actions.
Present failure analysis, response plan, closure confirmation, and prevention strategy.
Manage audits: customer, ISO, supplier, and internal.
6. Team Leadership
Develop competency of inspectors, technicians, and quality engineers.
Train team in GD&T, SPC, gauge handling, SOP discipline.
Qualification
Bachelor's Degree/Post Graduate Diploma/Professional Degree
Job Details
Job Specialization
Manufacturing/Production Operations
Job Location
Johor
Employment Type
Full-Time
Age Range of Candidate
-
Years of Experience
0
Monthly Salary
-